Frequently Asked Questions

We value providing the highest quality of care while keeping operations efficient and patient-focused. Unfortunately, the administrative burden and reimbursement challenges associated with United Health Insurance have made it unsustainable for us to continue to be contracted with them. By switching to a direct-pay model, we aim to streamline processes and provide more transparent and affordable pricing.

Absolutely! You are welcome to continue receiving care at our practice with the same level of quality and personalization. However, you will need to pay out of pocket for your visit on the day of service. We can generate a superbill after your visit that you can submit to your insurance for possible reimbursement as an out-of-network provider or have the amount credited towards your out-of-network deductible (this will depend on your plan).

You should call your insurance provider and ask them to determine if you are in-network with us by giving them our Tax ID number: 82-3006606.

You will need to call your insurance customer service line or check their website for a list of providers that are in-network for you to select from. We do not have access to this information.

You can use your HSA (healthcare savings account) and/or FLEX spending account to pay for your medical visits regardless of your insurance coverage. Self-pay services are typically eligible for reimbursement through HSA or FSA accounts. Be sure to save your receipts and check with your account provider for details. These accounts are not meant to cover cosmetic services.

No. You will only be responsible for the office visit with the provider.

While we are no longer in-network with United Health Insurance, you may still use your insurance for services outside of our practice, such as lab tests, imaging, prescriptions and Mohs surgery.

Aetna – commercial; Aetna Medicare Advantage or supplemental plans; United Health Care commercial; United Health Care Medicare Advantage or supplemental plans; Medicaid; WellCare; Kaiser Permanente; Bright Health; Colorado Choice; Denver Health Medical Plan; Colorado Medicare Advantage; Cigna commercial – we are still accepting Cigna Medicare Advantage and supplemental plans.

Under a direct-pay model, patients pay for services out of pocket at the time of their visit. We've established clear, upfront pricing for all services to ensure transparency. We will not bill your insurance (unless we are still contracted with your carrier), you will not owe a copay and you will not be billed for any remaining balance.

We've published a list of our direct-pay prices on our website and have copies in the office. This allows you to review and plan for the cost of services ahead of time. Our staff will do their best to answer any questions about what your visit might approximately cost, but they cannot guarantee pricing as it is up to the provider to determine the level of care you receive once they have evaluated you.

No, our direct-pay fees are on our website and are what you will be responsible for on the day of your visit.

No, your medications and/or pathology fees will still go through your medical insurance.

We accept all major credit cards, debit cards, checks, and cash. Payment is due at the time of your visit.

We can discuss payment plans for larger services or procedures. Please speak with our billing team for more details.

Lab tests, pathology and imaging are billed separately by the outside provider performing those services.